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Field Service Technician – Essex

Crawford Packaging
August 25, 2020
Essex, Canada
Job Type


Crawford Packaging is Growing!!! We broke ground on our new Essex location and are now looking for an enthusiastic, motivated and hard-working individual for our Field Service Technician position. This position is based out of Essex, ON. Our Service Technicians install and service automatic and semi-automatic packaging equipment. We are looking for an individual with an Electrician license paired with troubleshooting and mechanical experience.

Core Responsibilities

  • Installing semi-automatic and automatic packaging equipment
  • Training Customers on how to operate the equipment we install
  • Troubleshooting mechanical and electrical problems both in house and in customer facilities
  • Ability to comprehend and identify process issues on the equipment
  • Must be available to our customers for on call support
  • Applicant must be willing and able to travel within North America

Skills Needed

  • Electrical and mechanical troubleshooting skills geared to the industrial sector
  • Possess Electrician 309A or 442A license, and strong mechanical knowledge/skill
  • Strong attention to detail and ability to problem solve on a case by case basis under pressure
  • Must be comfortable training clients often in a group environment, showcasing how to run and maintain the equipment
  • Ability to follow written and verbal instruction with limited supervision
  • Excellent interpersonal skills with both clients and colleagues
  • Strong written and verbal communication skills
  • Experience using Microsoft and other multiple software systems
  • 2-3 years of mechanical and electrical troubleshooting and repairs
  • Valid Driver’s License and clear drivers abstract is required


  • Full group benefit plan after 3 months
  • Our knowledge-based culture allows for Professional development and education reimbursement opportunities
  • A company mission based on educating our staff on our products to provide the best value-added solutions for every customer
  • Generous vacation plan includes paid sick days
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