Office Administration/Management

• Intermediate level Microsoft Word, Excel, PowerPoint and Access
• Intermediate level Spanish
• Selected and ordered materials/inventory
• Handled cash and made deposits
• Answered phones/pleasant telephone manners
• Placed students and administered curriculum
• Completed observations and follow-ups to ensure program/service quality
• Provided conflict resolution for employees, students and guardians
• Administered training courses and quality development workshops
• Organize and filed student records
• Able to multi task, well-organized
• Completed payroll duties and incident reports
• Performed general office duties (business machines, correspondence, data entry)